Privacy Policy

Legal Disclaimer

The information provided on this website (www.mlremoval.co.uk) is for general informational purposes only. While we strive to keep information accurate and up-to-date, ML Removal makes no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.

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At ML Removal, accessible from www.mlremoval.co.uk, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, and address when you contact us or request a quote.

• Service Details: Information related to the type of service requested, property details, and other job-related information.

• Technical Data: IP address, browser type, device information, and website usage through cookies and analytics tools.

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2. How We Use Your Information

We use your data to:

• Provide quotes and perform removal or clearance services.

• Respond to inquiries or customer service requests.

• Improve our website and services.

• Comply with legal obligations.

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3. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

• Consent: When you submit a contact form.

• Contract: To carry out services you request.

• Legal Obligation: For record-keeping and compliance.

• Legitimate Interests: To improve our services and website.

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4. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Service providers (e.g., website hosting, IT support) under strict confidentiality.

• Legal authorities if required by law.

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5. Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences via your browser settings.

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6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.